ADT vs. Vivint

Learn how ADT monitored security compares to other providers

Updated: July 3, 2018

Shopping for a monitored security system can be difficult when there are so many provider and package options out there. ADT and Vivint are two monitored home security companies you’re bound to come across during your search. Both companies offer competitive monitoring solutions, 24-hour support and professional installation. Before you pick the provider that meets your monitored home security needs, let us help you understand the main differences.

Company Overview

Whether you value industry knowledge or customer incentives most, we’ve put together a few key points about both companies to help make your monitored home security provider choice easier.

ADT Vivint
BBB Rating A+ C-
Years of Experience 140+ Years 19 Years
Company-Owned Monitoring yes yes
Professional Installation yes yes
Money-Back Guarantee 6-Month Money Back Guarantee* Legally Required 3-Day ROR Period

Compare ADT vs Vivint

ADT monitoring has the edge against Vivint in several categories.

Industry Expertise

There’s no other provider that comes close to ADT’s monitored security experience. For more than 140 years, the company has helped protect homes and businesses across North America. And today, there are 8 million customers who rely on ADT to help monitor what matters most. Customers will get trusted industry expertise, as well as access to a monitoring network that offers 24/7 emergency help.

and

Vivint logo

Installation

Both ADT monitoring and Vivint offer professional installation services. Although professional installation might cost more than a self-install system, you can rest assured knowing the job will be done carefully. A certified technician will assess your home and recommend package upgrades if extra protection is necessary. Depending on the package you choose, ADT monitored security installation costs range from $99 to $199.

Customer Warranty

Customer satisfaction is important to this monitored home security provider. ADT’s Money Back Guarantee helps refund installation costs and monitoring fees if you’re unsatisfied with your system within six months of installation. The company also has a Quality Service Plan (QSP) that helps cover system repairs. Vivint offers a 120-day period where it will replace or repair any system parts without charge. However, if you want to cancel your service, you might be subject to paying a penalty fee.

Package and Price Overview

Whether you’re looking for a budget-friendly package or prefer a certain contract length, learn more about ADT monitoring and Vivint home security offers.

SafeStreets USA ADT Authorized Dealer Vivint
Monthly Monitoring Cost Starts at $36.99/mo.* Starts at $39.99/month**
Contract Length 36 months 1 - 60 months
Installation Fee Professional installation starts at $99 Professional installation starts at $99
Standard Equipment Included yes yes
Monitoring Connection Type Landline or Cellular Cellular
Home Automation Available yes yes
Indoor/Outdoor Cameras Available yes yes

Compare ADT vs Vivint

Based on package and pricing categories, get details on which provider is the right fit for your home.

Pricing and Contract Length

When it comes to an ADT and Vivint price comparison, the companies have similar monthly monitored security starting price points. ADT’s monitoring package price point starts at $36.99/month*, but increases when you add on special features, such as remote control, home automation or video cameras. However, contract length puts ADT monitoring at an advantage. ADT monitored security customers are required to enroll in a three-year contract, whereas Vivint customers are locked into a contract that ranges from three and a half years to five years.

Basic Equipment

Both companies offer basic equipment with monitored security packages, but ADT monitoring offers eight basic features to help customers protect their homes. Learn more about the base features that are available below.*

ADT Vivint
24/7 Monitoring yes yes
Keypad yes yes
Door / Window Sensors yes yes
Motion Detector yes yes
High-Decibel Alarm Sirens yes yes
Backup Battery yes yes
Wireless Keychain Remote yes no
Yard Signs & Window Decals yes yes

High-Tech Equipment Availability

ADT monitored security and Vivint both have a variety of smart home equipment options for customers.

The most popular ADT feature is interactive services through ADT Pulse®, which lets homeowners arm and disarm their monitored security system remotely through a mobile device. The company also offers video surveillance, plus home automation capabilities so you can turn on lights, adjust the thermostat, close the garage, lock doors and more for total home comfort and control. Vivint has similar advanced features to select from, such as garage door controls, video cameras and smart locks.

ADT Monitoring Comes Out Ahead

Our comparison shows that ADT monitoring is the home security frontrunner in almost every category. The company has industry expertise, package options and customer perks that make it a reliable choice.

Ready to get ADT monitoring for you home? Call or learn more about ADT monitored security in your area.

ADT Affiliate Relationship

Security Choice and Securitychoice.com are affiliated with SafeStreetsUSA, LLC – an ADT Authorized Dealer and receive compensation from SafeStreetsUSA, LLC related to sales of ADT products originating on the Securitychoice.com website.