Learn how ADT monitored security compares to other providers

Updated: July 3, 2018

Shopping for a monitored security system can be difficult when there are so many provider and package options out there. ADT and CPI are two monitored home security companies you’re bound to come across during your search. Both companies offer trusted professional installation, basic monitoring equipment and special customer warranties. Before you pick the provider that meets your monitored home security needs, let us help you understand the main differences.

Company Overview

No matter what qualities you value most in a potential monitored security provider, start comparing some key company highlights below to help guide your shopping process.

BBB Rating A+ A+
Years of Experience 140+ Years 25+ Years
Company-Owned Monitoring yes yes
Professional Installation yes yes
Nationwide Coverage yes no
Money-back Guarantee 6-Month Money Back Guarantee* Legally-required 3-day Right of Rescission

Compare ADT vs CPI

ADT monitoring has the edge against CPI in several categories.

Industry Expertise

No other monitored security provider compares to ADT monitoring and its industry experience. The company has helped secure homes and businesses across the U.S. for more than a century. And today, ADT monitoring is known as America’s #1 monitored security provider due to its growing network of 8 million customers. As an ADT monitoring customer, expect to get support from the company’s six interconnected monitoring centers, as well as emergency assistance from professionally trained dispatchers.


Both ADT monitoring and CPI offer customers professional installation services. Although this type of installation costs more than a DIY monitored security installation, you can rest easy knowing that your system will be set up with care. A trained technician will place monitoring equipment in the best areas of your home to help detect intruders and other life-threatening hazards. ADT monitoring installation costs start at $99.

Nationwide Coverage

Part of why ADT monitoring is one of the most popular monitored home security choices in the U.S. is because it’s available nationwide. Whether you’re moving across the country or just across the state line, you’ll be able to take your ADT monitoring services with you. On the other hand, the CPI service area is limited to the Southeast and available in eight states, including North Carolina, South Carolina, Virginia and Georgia.

Package and Price Overview

Whether you’re looking for a budget-friendly package or prefer a certain contract length, learn more about ADT and CPI monitored security offers.

SafeStreets USA ADT Authorized Dealer CPI
Monthly Monitoring Cost Starts at $36.99/month* Starts at $39.99/month**
Contract Length 36 months 36 months
Installation Fee Professional $99 - $199 Professional installation starts at $0 with promotion
National Availability yes no
Voice Control yes no
Monitoring Connection Type Landline or Cellular Landline (VoIP) or Cellular
Home Automation Available yes yes
Indoor Camera Available yes yes

Compare SafeStreets USA – ADT Authorized Dealer vs CPI

Based on package and pricing categories, get details on which provider is the right fit for your home.

Pricing and Contract Length

ADT monitoring and CPI have the same three-year contract length available for customers. And in terms of a Safe Streets and CPI price comparison, the monitoring companies have similar starting monthly price points too. Safe Streets most basic monitored security offer (known as the Traditional package) starts at $36.99/month* and includes simple protective features, such as a digital keypad, keyfob, motion detector and more. More advanced Safe Streets packages increase in price because they include high-tech and convenient monitoring features like remote access and home automation.

Basic Equipment

Both ADT monitoring and CPI have basic monitoring equipment included with each package option. However, ADT offers eight standard features to help customers properly secure their homes. View the base features you get with any ADT or CPI package below.*

24/7 Monitoring yes yes
Keypad yes yes
Door / Window Sensors yes yes
Motion Detector yes yes
Backup Battery yes no
# of Company-Owned Monitoring Centers 6 1

High-Tech Equipment Availability

When it comes to smart home equipment options, both ADT monitoring and CPI both have a variety of choices for customers.

The highest tiers available in ADT’s Pulse® packages include remote monitoring and control features.
If you’re looking for on-the-go convenience, ADT Pulse® is the perfect package to help protect and manage your home on your time. Get the capability to arm and disarm your system through your mobile device or use home automation settings to close the garage or lock the front door. If you’re looking for video surveillance options, the company also offers a wireless indoor camera to record activity around the house. Monitored security customers interested in CPI’s services will find that the company offers similar high-tech features accessible on a mobile device.

ADT Monitoring Comes Out Ahead

Our comparison shows that ADT monitored security is a reliable choice for most customers. Don’t forget the company’s standout qualities like nationwide availability, 140+ years of monitored security experience and professional installation. This monitored security provider can help homeowners protect what matters most.

Ready to get ADT monitoring for you home? Call or learn more about ADT monitored security in your area.

ADT Affiliate Relationship

Security Choice and are affiliated with SafeStreetsUSA, LLC – an ADT Authorized Dealer and receive compensation from SafeStreetsUSA, LLC related to sales of ADT products originating on the website.