ADT reviews tell stories of success, satisfaction
The Internet has made it easier than ever to become an informed consumer, especially when it comes to home security reviews.
You can find dozens of websites with information on just about any kind of alarm system, reviews and testimonials from customers and many other details. For customers of ADT, reviews on sites like these provide an opportunity to showcase some of the things that make ADT the nation's #1 home security provider.
Home Security Reviews highlight service, response and expertise
When you read ADT customer reviews, you'll notice some common themes:
Exceptional customer service
ADT reviews frequently mention the quality of customer service. ADT has the largest sales, installation and customer service force in the home security industry. The company employs nearly 16,000 people, and many of those positions are devoted to providing the best customer experience possible.
ADT also has more than 450 authorized dealers across the United States, which helps ensure widespread availability of ADT security monitoring.
Whether it's installation, technical support or account services, you'll find many stories of satisfaction in ADT home security reviews.
Prompt response times
In an emergency, every second counts. With ADT, reviews often mention the rapid response that offers peace of mind for customers who have experienced emergency situations in their homes.
ADT has four monitoring centers staffed by trained professionals. All the centers are connected, creating a built-in backup system in case one location experiences technical difficulties. This vast amount of resources allows the ADT monitoring network to:
- Respond to 19 million alarm signals every year
- Interface with approximately 38,000 law enforcement agencies, emergency medical responders and fire departments across the country
- Respond to more than 50,000 crimes in progress every year
In many alarm system reviews, ADT's comprehensive monitoring network draws high praise.
You'll find many ADT home security reviews that applaud the ease of the installation process. Words frequently used to describe the installers include "knowledgeable" and "professional."
Installation technicians who work for ADT and its authorized dealers meet high standards. In the case of the ADT Authorized Company Security Choice, reviews often mention the expertise and the professionalism of the installers.
ADT alarm system reviews offer a customer's perspective
A recent poll found that 78 percent of Americans cited online reviews as an influential factor in their purchasing decisions. As a future ADT customer, reviews will help you make the best decision for your home security needs.